The first level of technical support is the field representative. The W.E.S.T., Inc. field personnel are professional chemists and chemical engineers. Our partners’ plants are serviced by professionals with many years of experience in the water treatment industry. W.E.S.T., Inc. field service personnel will perform routine water analysis and recommendations are made to improve the operation of the water treatment program. Routine surveys of the plants are performed to determine if further efficiencies or innovative programs may be implemented to improve efficiency, reduce emissions, etc.